WINDOOR WORKS LLC
~~"I was fortunate enough to be connected to your company through Anderson Doors and Western Pacific in Seattle (personal friend). Shannon contacted me last week to set up this mornings appointment at 9:00 AM. WOW WHAT A GUY!
His professionalism, positive attitude, expertise and skills were exemplary. Unfortunately, we had not made any progress with Home Depot. I learned a valuable lesson here. From now on, I'm choosing a local, reputable company such as yours. And I will definitely spread the word. I cannot say enough about Shannon and if he is representative of how your employees provide customer service, then I applaud you. Thank you!" Sincerely, Deborah David-Simonds
"I love the ideas Shannon had regarding changes (slider sizes etc.). The trim looks great - Did a great job installing AND I understand a window washer is included!!!"
"We appreciate the care the installers took in the cold weather to keep our home as warm as possible. They removed on window and installed one window at a time. We also appreciated Shannon working with us and the insurance issues."
"If the rest of your staff is half as good as Shannon Eddins, there's no reason to shop around. For about a year and half, we've been working with Shannon on problems with our 20+ year old windows. He solved a spring issue, but we needed sash guides no longer on the market. He looked online. We looked online. Shannon checked old windows. We checked with neighbors as they were replacing their old windows but none of their pieces fit our windows. Then two months ago, Shannon called with the incredible news that he had tracked some down. That kind of service just doesn't exist today. He could have so easily said, "Sorry folks, they just don't make them anymore." Instead, he kept looking. Even if he hadn't found the part, I'd be impressed with the fact he just never stopped looking. We wanted you to know what a great employee you have in Shannon. He knows his stuff, he follows through, he's on time, he's friendly and I could go on and on. Bottom line, we could not be happier with the service he has provided".
"In early June we had 27 windows replaced in our home by your company. Shannon, the salesman, was excellent in making suggestions and answering questions about the various types of windows available to us. We are very pleased with the new windows and think they have certainly improved the appearance of our home..."
~Bob and Judy Davis